At Xander Xylophone, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal information when you visit our website and make a purchase.

1. Information We Collect

When you place an order or sign up for our newsletter, we may collect the following personal information:

  • Name

  • Address

  • Email Address

  • Phone Number

  • Payment Information (only for cash on delivery transactions)

We collect this information to process and fulfill your orders and to communicate with you about your purchase.

2. How We Use Your Information

We use the personal information you provide for the following purposes:

  • To process and fulfill orders

  • To respond to inquiries and provide customer support

  • To send you marketing communications (if you have opted in)

3. Sharing Your Information

We do not share or sell your personal information to third parties. However, we may share your information with third-party service providers who assist with order fulfillment and delivery. These service providers are contractually obligated to keep your information confidential.

4. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and improve site functionality. You can adjust your browser settings to disable cookies, but this may affect the performance of some website features.

5. Opt-Out and Communication Preferences

If you no longer wish to receive promotional emails from us, you can opt-out by:

  • Clicking the unsubscribe link in any of our marketing emails.

  • Contacting us directly at [email protected] with your request.

6. Cash on Delivery (COD) Option

We offer a Cash on Delivery (COD) payment option. When you select COD, you will pay for your order in cash at the time of delivery. We do not store or process payment information, as the transaction is handled by the delivery service.

7. Data Security

We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission is 100% secure, so we cannot guarantee complete security.

8. Changes to This Privacy Policy

We reserve the right to update or change this privacy policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be updated accordingly. Please check this page periodically for updates.

9. Contact Us

If you have any questions or concerns about this privacy policy, or if you wish to opt out of marketing communications, please contact us at:

Email: [email protected]